Important Note Regarding Shipping Rates

Please note that shipping quotes can sometimes be high and we, as always, will adjust accordingly prior to charging your card. If you have any questions or concerns, please feel free to call the office at (877) 396-3874. Also please note that if you use a debit card, you may see a pending charge in your bank account, which is simply a temporary hold to ensure funds are available. This will disappear once the transaction amount is adjusted and processed on your card. 

Ordering & Shipping Information

UPS Ground Shipping Transit Time Map

Setting Up An Account

First time users may set up an account with us by clicking on the “Sign In” link on the left hand side of the page under “My Account”. All account information is handled through a secure server, so you will be asked to provide a unique login username and password to assure that your information remains available only to you. Returning customers who have previously established an account with us may use the secure “Sign In” feature to change their account information at anytime.

Ordering Online – 24 hours a day, 7 days a week

If you have a question about ordering online please feel free to call one of our friendly customer service representatives at 1-877-396-3874. They can help you with the ordering process or will be happy to take your order over the phone if you prefer. When you are ready to checkout, you can click the “View Cart” link at the top right of any page and proceed to click the “Check Out” button on the Shopping Cart page. If we have been unable to identify you as a registered customer, we will provide you with the opportunity to create an account.

Shipping Information

Input boxes allow you to enter shipping information, including name, company if applicable, address, city, state, zip, phone and email address. You have the opportunity to edit any of the information (but please note, editing shipping information will not change the billing information; you must return to Step 1 to edit the billing information). When you are satisfied that the information is correct, continue to the next step by clicking on the “Continue ” button. (If you have already created a customer account, this information is already filled in for you.)

UPS is our shipper of choice but we may on occasion use the USPS depending on cost and location of delivery.

Orders placed on Thursday can have the option for 2nd Day Saturday delivery.

There is additional $12.00 shipping & Handling Fee for all refrigerated items shipped.

Do not count Saturdays, Sundays or Holidays when calculating transit time; these days are not considered “Business Days”

Commercial vs. Residential – What is the definition?

A residential delivered is defined in the UPS Tarrif/Terms and Conditions as:

  1. A residential delivery is defined as delivery to a location that is a home, including business operating out of a home that does not have an entrance open to the public.
  2. If the delivery location could be constructed as either residential or commercial, then the rates for residential delivery service will be applied.
  3. Commercial destinations require a signature. a. If a customer is not at their business at the time the driver is delivering, if the customer requests the packages be left, then the driver must record the delivery as residential in order to release those packages without a signature.

Shipping & Payment Methods

You will be presented with available shipping options ranging from Standard Ground Shipping to Overnight Delivery. A summary of your order costs also appears at this step. When you have made your shipping selection click the “Re-Calculate Shipping” button. When you have made your payment method selections, proceed by clicking on the “Place Your Order” button at the bottom of the page.

IMPORTANT NOTE: Shipping charges will vary if the order consists of multiple packages. ** When ordering Next Day, 2nd Day or 3 Day Select Exodus must enter the dimensions of the box, which in most cases increases the shipping charges higher than what appears on your order. Please call to confirm shipping charges on Express shipments so you are not surprised by additional charges to your order.

All overnight orders must be submitted to us no later than 2:00 pm e.s.t. Express Shipments must be submitted no later than 2:00 pm E.S.T. Any orders placed on  Friday  for  Saturday Delivery will be a Priority Overnight, there is an additional $25.00 charge which will be added to the already calculated Priority Overnight amount. Verify you have Saturday Delivery in your area before requesting this service. If you do not, you can request the Hold At Location option, please phone Exodus Breeders Corporation with the additional information needed to complete the shipment.

There is additional $12.00 shipping & Handling Fee for all refrigerated items shipped.

Credit Card Information

We accept MasterCard, Visa and Discover. If you’re new to ordering online we encourage you to read the Privacy Policy information.. You can order online with the utmost confidence that your credit information is safe and secure.

Order by Phone

If you prefer to order by phone, call us toll-free 1-877-396-3874 Monday through Friday 8:00 am – 5:00 pm. Please have your credit card number and Expiration Date handy. You can also use that number if you have any questions about our products.